Privacy Policy

Effective Date: November 6, 2026

Down to Earth Therapy, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and health-related information you share through our website, downtoearththerapy.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with Minnesota law—including the Minnesota Health Records Act (Minn. Stat. §§ 144.291–144.298), the Minnesota Internet Privacy Law (Minn. Stat. § 325M), and the Minnesota Consumer Data Privacy Act (Minn. Stat. ch. 325O)—as well as applicable federal standards, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Scope & Relationship to HIPAA

This policy governs information collected through our public-facing Site and online inquiry form. Because Down to Earth Therapy, LLC is a healthcare provider, information you submit to request therapy services—as well as any records created once you become a client—may constitute Protected Health Information (PHI) under HIPAA and health records under Minnesota law.

2. Information We Collect

Information You Provide Voluntarily (Secure Contact Form) When you request therapy services via our secure online contact form, we collect:

  • Required Identifiers & Contact Details: Name, phone number, and email address.

  • Optional Personal, Demographic & Health Details: Pronouns, important personal identities, insurance provider, preferred therapist, preferred location, specific clinician or scheduling preferences, and your description of therapy needs.

Information Collected Automatically (Website Analytics) When you browse the Site, we use Google Analytics to automatically collect basic technical and usage data through cookies and similar technologies, including:

  • IP address, browser type, operating system, and device identifiers.

  • Pages viewed, time spent on pages, referring URLs (such as clicking an ad on Google or Instagram), and general geographic location.

3. How We Use Your Information

We use the information we collect exclusively for the following purposes:

  • Fulfilling Therapy Inquiries: Reviewing your needs, insurance, and preferences to match you with an appropriate clinician and contact you regarding scheduling.

  • Site Operations & Improvement: Analyzing aggregate website traffic via Google Analytics to understand how visitors find and navigate our Site.

  • Security & Legal Compliance: Maintaining the security of our Site and complying with applicable Minnesota and federal healthcare and privacy laws.

4. How We Share & Disclose Your Information

We do not sell, rent, or trade your personal or health information to third parties.

  • Internal Clinicians: Your inquiry form data is shared strictly on a need-to-know basis with our administrative intake team and our clinicians—which include employees, independent contractors, and supervised clinical students/interns—solely to evaluate your request and provide therapy services. All employees, contractors, and students are bound by strict federal and state confidentiality obligations.

  • Service Providers: We use trusted third-party vendors (such as our secure form host and HIPAA-compliant email/cloud providers) who are contractually obligated to safeguard your data and act only on our instructions.

  • Legal Obligations: We may disclose information if required to do so by law, court order, or governmental regulation, in strict compliance with HIPAA and the Minnesota Health Records Act (which generally requires your written consent or a specific statutory mandate before releasing health records).

5. Advertising, Analytics & No Retargeting Commitment

From time to time we advertise to help prospective clients find our practice.

  • No Retargeting Pixels: We do not install advertising retargeting pixels (such as the Meta Pixel or Google remarketing tags) on our Site or our secure contact form. We never share your therapy inquiry data, personal identifiers, or sensitive health details with Google, Instagram/Meta, or any other advertising platform.

  • Google Analytics Opt-Out: Google Analytics uses first-party cookies to report on general visitor interactions. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on or by adjusting your browser settings to block cookies.

6. Your Privacy Rights

Depending on your interaction with us and applicable Minnesota and federal law, you have the right to:

  • Access & Correction: Request access to or correction of the personal information you submitted to us.

  • Deletion / Withdrawal of Inquiry: Request that we delete your contact form submission if you decide not to pursue therapy services with us (subject to any mandatory healthcare record retention laws).

  • Non-Discrimination: Exercise your privacy rights without facing discrimination or denial of lawful services.

To exercise any of these rights, please contact us using the details in Section 9.

7. Data Security & Retention

We implement administrative, technical, and physical safeguards designed to protect your personal and health information in transit and at rest, including encrypted form transmission. If you become a client, your inquiry information becomes part of your clinical record and is retained in accordance with Minnesota healthcare record retention laws. If you do not become a client, inquiry submissions are securely deleted on a routine schedule once your request is resolved.

8. Adults-Only Website

Our Site is intended exclusively for adults aged 18 and older. We do not knowingly collect personal information through our Site from individuals under the age of 18 (or under the age of 13 as regulated by the federal Children’s Online Privacy Protection Act). If you believe a minor has submitted personal information through our Site without authorization, please contact us immediately so we can remove it.

9. Changes to This Policy & Contact Information

We may update this Privacy Policy periodically, and any changes will be posted on this page with an updated Effective Date.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

  • Down to Earth Therapy, LLC
  • Address: 1114 Grand Ave Saint Paul Minnesota 55105
  • Email: contact@downtoearththerapy.com
  • Phone: 651-243-0027